Return and Exchange
We take great pride in ensuring that our products are of great quality and condition. We made double checked our items for defects.
WE DO NOT EXCEPT CASH REFUND OR EXCHANGE AFTER SALE!.
However, if you receive different item than the one you ordered (totally different item code), we will exchange it at no cost. If the item are no longer available, you can choose a similar item to be sent to you with the same value or higher from previous items. You will need to pay the differences in price.
We are absolutely will not entertain complaint such as item are not fit. You are responsible for knowing your own size as our items comes with standard size. We will not entertain complaints for example the goods seem cheap, you do not like the color, and others. If you could not take the risk of shopping online, then you are advised you not to buy, to prevent you making the wrong choice.
Return of error items must be NEW, UNWORN, and UNWASHED condition with original tags.
Return/ exchange will not be accepted other than those stated above.
** Some products are not applicable for return/exchange : previously stated products while purchase, sales items, promotional items, free gifts and purchased product at our place.
– All exchange and return must be made within 7 day from date of purchase. After that, NO request will be entertain.
– The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
– The cost of returning the item to us and re-shipping to you is your responsibility. We will refund cost of return goods via bank transfer or we will include it in your next parcel.
– We cannot accept liability for parcels damaged during transit so we advise you to wrap the product adequately to prevent this happening.