• Goods sold are non-returnable.
  • If you need more description on any product, do not hesitate to ask us first before you purchase anything.
  • Payment can be made via Online Transfer/ATM Transfer to our Maybank or CIMB account. Total amount including shipping will be shown at the last step of the checkout process.
  • We do not accept Cash on delivery as we don’t send your package ourselves. All delivery is send through local courier.
  • Order will NOT be process until full payment is received.
  • All product are ready stock unless we say it is pre-order.
  • One to two days to prepare and send out the goods.
  • Product are 100% Brand New unless is stated otherwise at product page.
  • If item is no longer available due to unforeseen circumstances, we will contact you and refund you the total amount.
  • Kindly be noted that due to limitations in photography and the inevitable differences in monitor settings, colors shown may not correspond 100% to those in the items themselves.
  • Customer will need to bear the risk of online shopping. We will not hold responsible for complaint such as different color, not as nice as imagine, material look cheap and etc. If you cannot bear the risk of shopping online, we advise not to make any purchase to avoid you making wrong decisions.
  • Delivery requires signature for parcel acceptance, so make sure someone is around to sign for the parcel on your behalf. If not you will notified or given a slip to collect the parcel at nearest post office.
  • Please DO NOT place order if you are unable to wait for the shipment to arrive. We will not be responsible for damage goods due to the negligence of an individual who handle your package.
  • For items that are not claimed by the buyer and kept long at the post office, most likely the item will be damaged, so we are not to blame or be accountable for the damage it beyond our jurisdiction.
  • Amber.com.my (Amberville Sdn Bhd) has the right to amend this terms and conditions without prior notice.
  • When you make a purchase at amber.com.my, you understand and agree to the terms and conditions of our company.